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mgttcpat786@gmail.com

GRIEVANCE CELL

At Mirza Ghalib Teacher and Training College, we are committed to maintaining a transparent, fair, and responsive environment for all students, faculty, and staff. The Grievance Redressal Cell has been established to provide a platform for addressing concerns, complaints, and issues in a timely and respectful manner.

Objectives of the Grievance Cell
  • To create a safe space for students and staff to express grievances without fear or hesitation.
  • To ensure prompt and impartial resolution of academic, administrative, or personal complaints.
  • To uphold fair practices, justice, and accountability within the institution.
  • To encourage a culture of dialogue, listening, and mutual respect.
Types of Grievances Handled
  • Academic concerns such as evaluation issues, attendance disputes, or faculty-related matters.
  • Administrative problems like delays in documentation, fee-related concerns, or facilities.
  • Behavioral issues involving harassment, discrimination, or unfair treatment.
  • Suggestions or complaints related to college services, hostels, or infrastructure.
Procedure for Redressal
  • Students or staff may submit their grievances:
    • In written form through the drop-box placed near the office.
    • Via email or through the online grievance form available on the college website.
  • The Grievance Cell meets regularly to review and address submissions.
  • All cases are handled with confidentiality, sensitivity, and fairness.
Composition of the Cell
  • Principal (Chairperson)
  • Senior Faculty Members
  • Student Representative (for student-related issues)
  • Administrative Officer

The Grievance Cell is an integral part of our student-friendly approach, helping us build a supportive, equitable, and professionally enriching campus environment.